In the latest release of Asterisk 1.4.22, there is a bug which is impacting users of TDM400 Interface cards (and it is understood to impact users of A400 and X100 cards as well. It will only affect Elastix users who perform a YUM update and get the latest Asterisk version.
It i... Read More
Elastix has been testing 1.4.1 Beta and has now moved to second beta release What is so good about 1.4.1? One of the features many have been waiting for is Freepbx 2.5 which provides some much needed improvements and additions to Freepbx (goto freepbx.org for more info).
Avant... Read More
As you have probably seen already (bit hard to miss), Elastixconnection.com has undergone a bit of facelift, tummy-tuck, and a reasonable re-alignment.
When Elastixconnection was put online, one of its goals was to provide a more detailed forum area for Elastix, especially as Elasti... Read More
Thursday, July 2, 2009
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Get the latest version of Elastix Without Tears by Ben Sharif. This Guide is a PDF file that will help you install and setup Elastix including common configurations and setups. Over 200 pages of information. It is updated regularly with new features, and tips. Download
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FOP2 Installation Instructions for Elastix
DNS Cache for Elastix A certain percentage of Elastix users have claimed that SIP phones become unresponsive when the Internet connecttion is lost or router fails. By placing the DNS cache on the Elastix Server, it reduces the possibility that SIP based communications is impacted when a device external to the Elastix Server failes to respond.
Streaming Music On Hold Tutorial Back Online After a complete rewrite, we have placed the Streaming Music On Hold Tutorial back online. It has been completely been revised, and tested across a range of systems. This will allow you to use Internet Radio streams for your on-hold music on your Elastix system.
ISymphony Install Tutorial now online.
The crew from I9Technologies have put together a product that functionally surpasses other similar Reception Console products with Multi-tenant, Multi-location capabilities
Asternic Call Centre Stats Install Tutorial
With statistics that include calls answered, calls not answered, answered calls by Agent, Call Distribution and much more.
Openfire with MYSQL Install Tutorial
Openfire is a XMPP Server (basically known as a Jabber Server), and allows for a large range of clients to provide Instant Messaging and Presence Services.
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A news snippet from the Freepbx lead developer, Philippe Lindheimer , in which he says....
"Part of assuring the success of FreePBX is to make sure that we continue to have strong leadership, community participation and a thriving eco-system of users and partners. I would like to announce a new partnership that will help the project tremendously. I have joined forces with Bandwidth.com as their Open Source Community Director, where we will be devoting significant resources and effort to expand the scope of FreePBX while protecting its charter to make sure it remains open and strong.
There are a number of reasons why I chose Bandwidth.com, which I trust
you will see play out in the coming weeks, months and years.
Bandwidth.com is a high quality VoIP and Data Service Provider
interested in assuring the FreePBX project continues its success. They
sell VoIP and Data services, not PBX software - they want that to be
free. Bandwidth.com has done some exciting pioneering work with FreeSWITCH
and we are very excited to see how that work can live along side
FreePBX as it has the potential to bring together some very vibrant
communities to all of our benefit. We are currently digging through the
various Open Source licensing options so that we can release these
contributions to the community."
A great upgrade/replacement for the Flash Operator Panel that is included in Elastix. Flash Operator Panel 2 (FOP2) looks and feels professional. It handles queues, conferences, whisper, spy, record functions, with the ability to have different permissions for various users.
We have placed the step by step guide for getting ISymphony installed on Elastix. It has been tried with both 1.3 and 1.4.1 Beta, and has been tried with Freepbx 2.4 and 2.51. Quite few people have been asking for them over the last few months and they are finally here. Step by Step with as many picture as possible. ISymphony is one of the products that does what it says.
This product has not had a lot of fanfare, in fact only came across it by accident a few months ago.The "free" version is quite good and will satisfy 80%, who just need a Queues report at the end of the month or week or even day. For those that require it realtime, they have a paid version. Just in case you wondering it is from the same people who wrote Flash Operator Panel.
This is basically an improvement on the original article provided to Ben's Elastix with Tears. The original article used the embedded database (HSSQL) which is a simple database. However, a minor bug meant that Linux Newbies had to do some code correction before being able to use. Furthermore the MYSQL database product is already used in Elastix, so we have upgraded the Tutorial to use the MYSQL database instead which doesn't require code correction.